premiummarketinsights December 18, 2020

Conversation intelligence (CI) software is a software that helps sales organizations to assess the direction and outcome of a given conversation. It helps the sales team to optimize and improve the ability to close deals. Additionally, conversation intelligence software records sales calls and facilitates playback, transcriptions, and scoring. Thereby, raising the adoption of CI software which propels the growth of the conversation intelligence software market.

The various benefits offered by the conversation intelligence software such as optimize performance, automate call transcription & analysis, reduce the time taken to revert the customer queries, eliminate errors, extract valuable insights from calls, gain critical insights, and among others. This, in turn, rising the demand for CI software among the organization that booming the growth of the market. Furthermore, cost-effective solutions provide by the cloud-based deployment and increase in the number of small and medium-sized enterprises are expected to fuel the growth of the conversation intelligence software market.

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The Major Market Player Included in This Report are:

– AffectLayer, Inc. (
– Avoma, Inc.
– Balto Software Inc.
– CallRail, Inc.
– ExecVision Inc.
– Gong I.O Ltd.
– Jiminny, Inc.
– RingDNA
– SalesLoft, Inc.
– Tethr

The study conducts SWOT analysis to assess the strengths and weaknesses of the key players engaged in the Conversation Intelligence Software market. Moreover, the report undertakes an elaborate examination of drivers and constraints operating in the market. The report also evaluated the trends observed in the parent market, along with the macro-economic indicators, prevailing factors, and market appeal according to different segments. The report also predicts the influence of different industry aspects on the Conversation Intelligence Software market segments and regions.

Competitive Scenario:

The study assesses factors such as segmentation, description, and applications of Conversation Intelligence Software industries. It derives accurate insights to give a holistic view of the dynamic features of the business, including shares, profit generation, thereby directing focus on the critical aspects of the business.

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Major Highlights of the Report:

  • An all-inclusive evaluation of the parent market
  • The evolution of significant market aspects
  • Industry-wide investigation of market segments
  • Assessment of the market value and volume in the past, present, and forecast years
  • Market share evaluation
  • Study of niche industrial sectors
  • Tactical approaches of the market leaders
  • Lucrative strategies to help companies strengthen their position in the market.


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